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Bicycle & E-Bike Warranty
Warranty on Parts, Accessories, and Tires
Horwin Warranty
B2B Store
Bicycle & E-Bike Warranty
Scope of the warranty
(Required)
Frame
Component mounted on the bicycle
Painting/Color
Component brand
(Required)
This part is NOT manufactured by Merida, Centurion, MMR, FSA, or Vision
The component is either unbranded or from Merida, Centurion, MMR, FSA, or Vision
Retailer
(Required)
Customer number
(Required)
Contact person
(Required)
Phone
(Required)
Email
(Required)
Enter your email address
Please re-enter your email address for verification
Bicycle brand
(Required)
Merida
Centurion
MMR
Gepida
Velo de Ville
Kinderparadise
Bicittà
Fujita
Drais
Tandem
Bicycle model
(Required)
Date of purchase
(Required)
Day
Month
Year
Frame number
(Required)
Bike size
(Required)
Belimport Item Number
(Required)
Description of the defect
(Required)
Description of how the defect manifested itself
(Required)
Photo of the entire bicycle showing the defect
(Required)
Accepted file types: jpg, jpeg, png. Maximum file size: 30 MB.
Detailed photo of the defect
(Required)
Accepted file types: jpg, jpeg, png. Maximum file size: 30 MB.
Video of the defect
Accepted file types: mp4, mov. Maximum file size: 80 MB.
Photo of the frame number
(Required)
Accepted file types: jpg, jpeg, png, heic, heif, webp. Maximum file size: 50 MB.
Copy of the purchase invoice
(Required)
Accepted file types: jpg, jpeg, png, pdf, heic, heif, webp. Maximum file size: 50 MB.
Any additional comments
