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Bicycle & E-Bike Warranty
Warranty on Parts, Accessories, and Tires
Horwin Warranty
B2B Store
Bicycle & E-Bike Warranty
Scope of the warranty
(Required)
Frame
Component
Painting/Color
Component brand
(Required)
This part is NOT manufactured by Merida, Centurion, MMR, FSA, or Vision
The component is either unbranded or from Merida, Centurion, MMR, FSA, or Vision
Retailer
(Required)
Customer number
(Required)
Contact person
(Required)
Phone
(Required)
Email
(Required)
Enter your email address
Email Confirmation
Bicycle brand
(Required)
Merida
Centurion
MMR
Gepida
Velo de Ville
Kinderparadise
Bicittà
Fujita
Drais
Tandem
Bicycle model
(Required)
Date of purchase
(Required)
Day
Month
Year
Frame number
(Required)
Bike size
(Required)
Belimport Item Number
(Required)
Description of the defect
(Required)
Description of how the defect manifested itself
(Required)
Photos of the complete bicycle from all angles
(Required)
Drag the files here or
Select files
Accepted file types: jpg, jpeg, png, heic, heif, webp. Maximum file size: 30 MB.
Photos of the defect from multiple angles
(Required)
Drag the files here or
Select files
Accepted file types: jpg, jpeg, png, heic, heif, webp. Maximum file size: 30 MB.
Video of the defect
Drag the files here or
Select files
Accepted file types: mp4, mov. Maximum file size: 80 MB.
Photo of the frame number
(Required)
Accepted file types: jpg, jpeg, png, heic, heif, webp. Maximum file size: 30 MB.
Copy of the purchase invoice
(Required)
Accepted file types: jpg, jpeg, png, pdf, heic, heif, webp. Maximum file size: 30 MB.
Any additional comments
